Shipping Policy

Seasonal Advisory: Christmas Shipping

Orders placed between now and Christmas may not arrive until after Christmas, even with Royal Mail Tracked 24. While we strive to dispatch orders promptly, please anticipate potential delays due to high seasonal demand and courier delays beyond our control.

 

UK Shipping

  • Express Delivery: Orders are dispatched via Royal Mail Tracked (1-2 working days).
  • Standard Delivery: Orders are dispatched via Evri (2-3 working days).

 

EU Shipping

  • Express and Standard Delivery: Dispatched via DPD (4-7 working days).

 

USA Shipping

  • Express and Standard Delivery: Dispatched via FedEx.

Please note, we cannot currently ship to Alaska.

 

Dispatch & Tracking

  • Orders placed before 8am Monday to Friday will be dispatched on the same working day. Delivery will occur within the specified timeframe, excluding weekends and bank holidays.
  • Orders placed after 8am on Friday or during the weekend will be dispatched the following Monday (excluding bank holidays).
  • Delivery to Highlands and Islands may take an additional day.
  • All orders include tracking, which can be accessed via our Order Status Page.

All times based on UK time.

 

Preorders

If your order contains Pre-Order items, the entire shipment will be dispatched on the specified preorder shipping date.

 

Adverse Weather Advisory

In the event of adverse weather, deliveries may be delayed, and we cannot guarantee delivery times during these circumstances.